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HVACThermostat.caSince 1999

Privacy Policy

Last updated: April 2026

1. Introduction

HVACThermostat.ca ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and services in Metro Vancouver and British Columbia.

2. Information We Collect

We may collect information about you in a variety of ways:

  • Contact information (name, email, phone number)
  • Service address and location information
  • Thermostat and HVAC system details
  • Device and browser information
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process service requests and inquiries
  • Respond to customer support requests
  • Send promotional and informational communications (with consent)
  • Improve our website and user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Our trusted service providers and contractors
  • Legal authorities when required by law
  • Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

7. Contact Us

For privacy concerns or requests, contact us at:
Email: info@Romaheating.ca
Phone: 778-909-5731